ਸ਼ਿਪਿੰਗ
- We ship all orders via Australia Post from Brisbane City Queensland. Stock is already in Australia we gurantee 100% successful delivery every single time.
Shipping Coverage
We currently ship Australia-wide only. We deliver to all states and territories including:
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New South Wales (NSW)
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Victoria (VIC)
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Queensland (QLD)
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Western Australia (WA)
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South Australia (SA)
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Tasmania (TAS)
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Australian Capital Territory (ACT)
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Northern Territory (NT)
Note: We do not offer international shipping at this time.
Shipping Methods & Timeframes
| Service | Estimated Delivery | Best For |
|---|---|---|
| Standard Post | 2-6 business days | Regular orders |
| Express Post | 1-3 business days | Urgent orders |
Delivery timeframes are estimates provided by Australia Post and commence from the date of dispatch, not the date of order. Remote or rural areas may experience slightly longer delivery times.
Shipping Rates
Standard Shipping: $15
Express Shipping: $20
Free Express Shipping: Available on orders over $150
Order Processing
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Orders are processed within 1 business day (Monday–Friday, excluding public holidays)
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Orders placed after 3 PM AEST will be processed the next business day
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You will receive a confirmation email with tracking information once your order has been dispatched
Tracking Your Order
All orders include tracking via Australia Post. You can track your delivery using the tracking number provided in your dispatch confirmation email at auspost.com.au/track.
Undeliverable Packages
If a package is returned to us due to:
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Incorrect address provided
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Unclaimed after holding period
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Refused delivery
We will contact you to arrange re-delivery (additional shipping fees may apply) or issue a refund minus original shipping costs.
Lost or Damaged Items
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If your item is lost in transit, please contact us after 10 business days (Standard) or 5 business days (Express) from dispatch
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For damaged items, please contact us within 48 hours of delivery with photos of the damage and packaging
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We will work with Australia Post to resolve any delivery issues
Contact Us
For any shipping inquiries, please contact us at:
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Email: luxaccessoriesaus@gmail.com